FACILITATE!©sm     

    Learning Objectives

    Upon completion of this workshop, participants will demonstrate competency in the following areas. 
      
    I. Competency 1: Adult Learning 

     A. Definition.  Establish and maintain a classroom or team environment that: 

      1. Encourages participation of all group members. 
      2. Facilitates safe experimentation with new ideas, attitudes and behaviors. 
      3. Follows sound principles of adult learning. 
      4. Enables participants to share responsibility for maintaining an atmosphere conducive to the open exchange of ideas. 

     B. Objectives 
      
     To fulfill the Adult Learning competency requirements, Instructor Candidates will demonstrate the ability to:  

      1. Use a variety of questioning techniques to keep the group participating effectively and to deal with problem behaviors. 

      2. Recognize and deal with potential problems before they interfere with group learning. 

      3. Use a variety of reinforcement techniques to encourage desirable contributions and neutralize undesirable responses: 

       - non-verbal reinforcement: using paralanguage and neuro- linguistic techniques effectively. 

       - positive verbal reinforcement. 

       - reinforcement techniques for neutralizing problem behaviors without confrontation.  

      4. Give specific, effective feedback, using a two-way communication process to enable participants to identify behaviors they need to change or modify.  
      
      
    II. Competency 2: Teaching or Leading through Facilitation  

     A. Definition. Using facilitative techniques that: 

      1. Enhance participants' awareness of their competence 

      2. Encourage thoughtful, relevant participation to promotes individual learning/initiative. 

      3. Hold participants' interest and attention. 

      4. Clarify the material as needed, show its relevance to the topic at hand.. 
       
     B. Objectives. To fulfill the "Teaching or Leading through Facilitation" competency requirements, Instructor Candidates will demonstrate the ability to: 

      1. Ask appropriate questions to stimulate responses based on: 
       - logical analysis 
       - imaginative thinking 
       - individual experience 

      2. Translate effective listening into questions and/or comments that provoke deeper or more thoughtful responses. 
       
      3. Use the flip chart and overhead projector as effective tools in the context of a facilitated discussion. 
      
    III. Competency 3: Providing Structure.  
      
    A. Definition. Structure the presentation of information to: 

      1. Show its usefulness in the real world.  

      2. Keep the group on task.  

      3. Ensure satisfactory closure of each learning activity or exercise.   

      4. Move smoothly from one activity to another. 
      
     B. Objectives. To fulfill the competency requirements for "Providing Structure, participants will demonstrate the ability to: 

      1. Effectively introduce course or team activities by: 
       - linking the activity to the work situation and to course objectives.  
       - stimulating interest and motivation in the upcoming activity.  

      2. Prepare and give clearly stated directions so that participants/team members can accomplish an activity without further instruction.  

      3. Bring closure to a learning/team experience, ensuring that each participant/team member has achieved the objectives.  

      4. Transition smoothly from one activity or exercise to the next, linking new objectives to the previous ones and to the overall objectives and strategy.   

      5. Facilitate activities, appropriately linking objectives and materials to participants' ideas, insights and experience.  
      
      6. Enable their participants/team members to meet training or team objectives. 
     

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